● REC CAM 00
10-01-77 23:41:00
1977 年，俄亥俄州枫林镇。你是「友谊热线 0100」的夜班接线员。
一部电话，六块监控屏。电话响了，请接听。
Maple Grove, Ohio. 1977. You work the night shift at the Friendship Hotline, 0100.
One phone. Six screens. It's ringing. Please pick up.
着火了打消防，有贼打警察。剩下那些「不知道怎么办、可人家都下班了」的事——打 0100。
热线停了十二天。今晚重新开通，轮到你值班。镇上的人还记得这个号码。有些人已经等了很久。
Fire? Call the fire department. Burglar? Call the police. Everything else — the things you don't know how to handle once everyone's gone home — call 0100.
The line has been dead for twelve days. Tonight it opens again, and it's your shift. The town still remembers the number. Some of them have been waiting.
每一通电话，
都是从镇上某个地方打来的。
Every call comes from
somewhere in town.
每一通来电都要接，都要回答。
Answer every call. Answer every question.
禁止主动挂断电话。不管电话那头说什么，都不能由你先挂。
Never hang up on a caller. Whatever they say, you are not the one who ends the call.
尽你所能，用最快的时间回答居民的问题。
Answer residents' questions as quickly as you can.
遇到你不知道的问题：请居民稍等，按住线路，拨镇政厅内线。那里会有帮助你的人。
Don't know the answer? Ask them to hold, keep the line, and dial the Town Hall extension. Someone there will help you.
没有来电的时候，也可以点开任何一块看看。居民问的事，有时候监控里就看得见。
When no one's calling, open any screen and look. Sometimes what they're asking about is right there on camera.
谁打来、几点、说了什么，都会记下来。可以翻，可以涂荧光笔，也可以挑一条说给别人听。
Who called, when, and what they said all goes in the log. Flip through it, highlight it, or pick a line to tell someone else.
交换机老了，隔得不严。两通电话会并到同一个听筒上——你说一句，两个人都会听见。
The switchboard is old and leaky. Two calls can merge into one receiver. You say one thing; both of them hear it.
每天早上，报纸会登出你昨晚那些回答造成了什么。
Every morning, the paper prints what last night's answers led to.
没有来电的时候，也可以点开任何一块看看。居民问的事，有时候监控里就看得见。
When no one's calling, open any screen and look. Sometimes what they're asking about is right there on camera.
谁打来、几点、说了什么，都会记下来。可以翻，可以涂荧光笔，也可以挑一条说给别人听。
Who called, when, and what they said all goes in the log. Flip through it, highlight it, or pick a line to tell someone else.
交换机老了，隔得不严。两通电话会并到同一个听筒上——你说一句，两个人都会听见。
The switchboard is old and leaky. Two calls can merge into one receiver. You say one thing; both of them hear it.
每天早上，报纸会登出你昨晚那些回答造成了什么。
Every morning, the paper prints what last night's answers led to.
值班室的灯一盏盏亮起来，六块屏幕依次通电。桌上有一部电话、一本值班手册。
The booth lights flicker on, the six screens warm up one by one. On the desk: a phone and the shift manual.
CAM 08电话响了。接起来，听他说完，回答他。不管他说什么，都不能先挂。
The phone rings. Pick up, hear them out, give them an answer. Whatever they say, you can't be the one to hang up.
CAM 09天亮了，报纸送到。上面写着昨晚发生的事——有些，是你说的那句话造成的。
Dawn, and the paper arrives. It reports what happened last night. Some of it, you caused.